POLICIES

Scheduling a Session

Your "scheduled" appointment time is only an approximate time, sessions may vary, because spirit has no concept of time. Thank you in advance for your understanding.

Canceling & Missed Appointments

As long as you cancel a Guidance Session 72-Hours in advance you'll be refunded (Credit is peocessed however you made that deposit or payment in full)
Special Events refer to the confirmation email.

Rescheduling follows the rule of 72-hour. However, we realize sometimes life happens, unforeseen circumstances arise, so usually we could make exceptions when re-scheduling.
​Keeping in mind, we reserved that time slot for you and last minute changes makes it difficult to fill that time slot for another client that may have benefited from that time slot you reserved.

Missed Session: No refunds will be processed through third party credit card companies or bank institutions if you miss your appointment. If you do not show up to your appointment OR you miss the call for your phone session OR you are not reachable on the number you provided when scheduling your session, you will forfeit your fee or money paid for your slot. We reserve a time slot for you, so please be respectful of our time and be available at your scheduled time. Again we realize life happens and with all of the means- texting, cell phones and emailing options out there, we would hope that you would take a minute to attempt to notify us of any changes to your scheduled and reserved time slot, as you would expect us to do if we were unable to be available at your scheduled time slot. This allows both parties respect and allows us to offer that slot to another client. This cannot be done if you just don't show up. Thank you for your understandings.

Refunds after your session

There is a strict NO-REFUND Policy.  There will be NO refunds processed days, weeks or months after your session has been completed.  HOWEVER- If for some reason you do not feel the session is what you expected within the first five minutes of PJ talking- you are free to go- no charge to you.  (Deposits or Booking-fees will not refunded in this case and if you paid in full you will be refunded minus a $50 processing and time slot fee.)

Deposits

A Booking Fee, Deposit or Session fees are required to hold and confirm all sessions.

Thank you for contacting Angel Guidance w/Peej Joy. By requesting a reading and/or scheduling an appointment with PJ, you understand and are agree that PJ is not a medical professional, attorney, accountant or other licensed professional, and can not give medical, legal, or tax advice. Any information or advice given by PJ is not to be used by you in place of any medical, legal, tax or financial advice or diagnosis from a qualified and licensed professionals in those fields. Angel Readings with PJ are intended to offer insight into your personal life and do not in any way constitute medical, legal, tax or financial advice. Peej Joy will not be held liable for any damages resulting from the use of this website or as a result of any reading, discussion or appointment with her, or any persons or events related thereto, and/or any actions or decisions that you may make as a result, including without limitation, actual, incidental and/or consequential damages resulting from any claims resulting from any act or omission, negligence, fraudulent misrepresentation or otherwise, including without limitation, personal injury, death, loss of income, stress (emotional or otherwise), errors or omissions, or otherwise.